This chapter talks about the challenges that face an organization that grows too large, requiring a lot of staff devoted to management. What are some of the potential pitfalls in an organization that’s large and organized by a hierarchical organization chart?
I think one of the biggest pitfalls in these kinds of classical management organizations is the vertical communication. Typically, horizontal communication between co-workers does not have much influence. In order to get things accomplished or even heard, staff members have to go through a vertical chain of command. This vertical communication makes it hard for new ideas to be heard and practiced. The gap in communication can be harmful for the organizations progress. Staff can become unmotivated, unappreciated, or feel they are unheard. When the staff loses interest in the organization, the will not perform to their potential.
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